• Stillwater Wellness Day Spa reserves the rights to change the prices and treatments at any time.
  • 50% deposit is required at the time of booking.
  • Please advise of any medical or skin conditions at the time of booking and / or before the treatment.
  • Please arrive at the spa 5 to 10 minutes before your booking time. You will be asked to fill out a customer form.
  • In case of late arrival, your treatment time may shorten.

Gift vouchers:

  • Stillwater Wellness Day Spa gift vouchers are valid for 3 years from the purchase date.
  • You may choose a same price alternative treatment or upgrade and pay the difference.
  • Not redeemable for products or case. This voucher has no monetary value.

Cancellation policy:

  • A minimum of 24 hours notice is required to reschedule your booking.
  • Cancellation with less than 24 hours notice will result in the loss of your deposit or the gift voucher forfeited.

Payment options:

  • We accept eftpos, visa, mastercard and cash.